Terms And Conditions 2017-05-16T11:47:22+00:00

Privacy Policy & Cookies

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

 

Email newsletter

  • If you sign up to our newsletter we may use your email address to send you information about products or services.
  • You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

 

Cookies & monitoring

Monitoring is important for your consumers to understand what information you are collecting from visits. It is important that you stress the reasons why you are monitoring this traffic. Remember to mention any 3rd party services you are using that may collect cookies also, such as Google Analytics.

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of you website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

  • Strictly necessary cookies – These are cookies that are essential to the operation of our website.
  • Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our website.
  • Functionality cookies – These cookies are used to recognise you when you return to our website.
  • Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:

  • The IP address of your computer.
  • The referring website from which you have got to our website from. 

The reasons for this are:

  • To make ongoing improvements to our website based on this data.
  • To see our most popular sources of business.

 

Disclosure of personal data

We may disclose your personal data:

  • To other companies within our group.
  • If we sell our business.
  • To agents and service providers.
  • In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.

 

Order Terms & Conditions

By placing an order you are offering to purchase a product on and subject to the following terms and conditions.

All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.

Once we have reviewed your order we will e-mail you again to confirm that we have dispatched your order, and that a contract has been made between us.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this as soon as possible.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods.

We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the actual goods.

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Where applicable, prices are inclusive of VAT.

Delivery costs will be charged in addition; such additional charges are clearly shown where applicable and included at checkout.

 

Sale Products

On occasion some products may be made available for purchase at a reduced price, this could be because the dress has been discontinued, we have too much stock of one particular dress or the dress may be damaged. While we would not sell a dress severely damaged, there could be some imperfections such as missing sequins or small tears. Our standard refund policy excludes sale dresses, however a refund may be issued at the managers discretion in some circumstances.

 

Return & Refunds

Due to the nature of the garments we supply, returns will only be accepted for garments with original tags and packaging, no additional scents (deodorant, perfume, smoke, animal etc.), and in sale condition. Returns must be made within 7 days of delivery, and notification is needed highlighting which product is being returned and why. Sale products are excluded from this refund policy, however a refund may be issues at the managers discretion in some circumstances.

Please ensure that you take appropriate measurements to identify a correct size using the size charts provided for each manufacturer.

 

Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law RedCarpetFalkirk.com, RedCarpetFalkirk.co.uk and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Red Carpet Falkirks liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.